Right to cancel
Right to Cancel
At [Your Store Name], customers in the European Union have the right to cancel their purchase within 14 days of receiving their order without giving any reason.
How to Cancel
To exercise your right to cancel, please contact us within 14 days of receiving your order by emailing [your email address] and stating your order number and intention to cancel.
Returns
Items must be returned within 14 days of notifying us of your cancellation. Customers are responsible for return postage costs unless the item is faulty or incorrect.
Refunds
Once we receive the returned item, we will process your refund within 14 days. Refunds will be made using the original payment method.
Exceptions
The right to cancel does not apply to:
- Personalised or custom-made items.
- Sealed goods that have been opened and are unsuitable for return due to health or hygiene reasons.
- Any other exemptions permitted under applicable consumer law.
Contact Us
Email: Theharlequindub@gmail.com
Please note that vintage items may show signs of age and wear. Any significant flaws will be clearly described and photographed in the product listing.